Cloud / Azure
Microsoft cloud administration and support across Azure, Microsoft 365, and endpoint services.
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft Azure
- Microsoft 365
- Intune
- Identity
PERSONAL IT PORTFOLIO & WEB SERVICES
IT Support, Systems Support,
and Technical Projects
I am an IT support and systems support professional based in Regina, Saskatchewan. Alongside my technical portfolio, I support practical web systems projects and build clean portfolio websites that help professionals present their skills, projects, and experience clearly.
AZ-104 CertifiedMicrosoft 365Network & Systems Support
About
Back to HeroA dependable IT professional for support, infrastructure, cloud, and operations teams.
Concise background for IT support, systems and network support, Azure administration, and practical web systems project conversations.
Ahmad Niknam is an IT Support Specialist with hands-on experience across Microsoft 365, Windows Server administration, Active Directory, DNS, DHCP, VPN, network and systems support, Azure administration, and technical operations.
He has supported remote and multi-site environments, documented solutions, and helped maintain reliable IT services through practical troubleshooting and clear communication.
In addition to his systems and support background, Ahmad supports web systems projects where IT operations, secure configuration, documentation, user workflows, and cloud-based deployment are important.
Supporting credential
- WES-Verified Academic CredentialsMay 2026
World Education Services (WES)
Bachelor’s and Master’s academic credentials completed internationally and verified by World Education Services for Canadian credential recognition.
IT & Systems Support
Hands-on support across Microsoft 365, Windows Server, Active Directory, end users, monitoring, and daily technical operations.
Network & Azure Administration
Practical administration across Azure, Intune, DNS, DHCP, VPN, endpoints, connectivity, and multi-site support needs.
Practical Automation
PowerShell automation, reporting, documentation, and repeatable checks that improve support visibility and reliability.
Web Systems Projects
Support for secure web portals, admin workflows, cloud deployment, documentation, and practical user-facing systems.
Skills
Back to HeroCore technical strengths grouped for infrastructure and support roles.
Recruiter-friendly skill areas across cloud, infrastructure, networking, operations, automation, and practical web systems projects.
Infrastructure
Core server and directory services that keep business systems available.
- Windows Server
- Active Directory
- DNS / DHCP
- Virtualization
- Backup
Networking
Structured troubleshooting across connectivity, segmentation, and access paths.
- Network & Systems Support
- VPN
- Routing
- Switching
- Connectivity
Operations
Service-focused habits for IT support, incidents, users, monitoring, and handoffs.
- IT Support
- Troubleshooting
- Documentation
- End User Support
- Secure Configuration
Automation
Lightweight automation and reporting for repeatable support workflows.
- PowerShell Automation
- Microsoft Graph
- GitHub Actions
- Reporting
Web Systems Projects
Practical portal and deployment support where IT operations, documentation, and secure workflows matter.
- Next.js
- Supabase
- Vercel
- GitHub
- Admin Workflow
Projects
Back to HeroPortfolio projects built around IT support, operations, and secure web systems.
Focused automation, reporting, and web systems projects that demonstrate PowerShell, Azure, Microsoft 365, troubleshooting judgment, and secure deployment support.
In Progress
Secure Web Portal & Admin System
Feb 2026 - Present · University of Regina
Ongoing part-time web systems project supporting a secure public website and admin review portal for a University of Regina research group.
Supports consultation requests, application workflows, private document access, admin review steps, status updates, and secure deployment practices.
Work includes translating stakeholder requirements into structured features and workflows, supporting Supabase configuration, Row Level Security validation, private storage setup, role-based admin controls, MFA-based access, Vercel deployment, testing, and technical documentation.
Next.jsSupabaseVercelGitHubSecure ConfigurationAdmin WorkflowDocumentation
Portfolio project
Server Health Sentinel
Hybrid server health check automation for on-prem and Azure environments using PowerShell. Provides readiness scoring, risk indicators, and HTML/CSV reporting.
Improves visibility into server readiness, service risk, and maintenance priorities.
PowerShellAzure VMWindows Server
View on GitHubPortfolio project
Hybrid Network Correlator
Network incident correlation tool for Azure and on-prem systems with evidence-based ranking and alert workflows.
Connects scattered troubleshooting signals into clearer incident evidence.
Azure MonitorPowerShellJSON
View on GitHubPortfolio project
M365 Read-Only Audit Toolkit
Microsoft 365 reporting toolkit using Microsoft Graph for user inventory, sign-in methods, licenses, and directory roles.
Helps administrators review tenant posture with read-only reporting and clear exports.
PowerShellMicrosoft Graph
View on GitHubExperience
Back to HeroProfessional experience across IT support, systems support, and technical project coordination.
A clear timeline focused on support outcomes, Windows infrastructure, Microsoft 365, networking, remote technical support, and practical web systems projects.
IT Systems & Project Coordinator
University of Regina · Permanent Part-time
Regina, Saskatchewan, Canada · Hybrid
Support planning, testing, and deployment of a secure web portal and related administrative systems, helping bridge technical and non-technical stakeholders throughout the project lifecycle.
- Coordinate user access, role-based permissions, and MFA practices; validate admin workflows to ensure systems behave correctly before release.
- Troubleshoot configuration and deployment issues across GitHub, Vercel, and Supabase; document findings clearly so the next person can pick up where the work left off.
- Maintain thorough documentation, including system setup notes, testing procedures, issue logs, and support guides to keep the team aligned and reduce repeated questions.
- Support communication between technical and non-technical stakeholders by translating project needs into clear tasks, workflows, and follow-up actions.
IT Support Trainee
Saskatchewan Polytechnic
Regina, Saskatchewan, Canada
Focused on Canadian workplace readiness, Microsoft 365, support operations, and communication.
- Built local workplace familiarity for IT service, documentation, and team communication.
- Strengthened support practices aligned with Canadian business environments.
Remote IT Support Technician
Arain Fars Company
Remote
Provided remote support for Windows Server environments and core infrastructure services.
- Troubleshot server, user access, connectivity, and service availability issues remotely.
- Documented support activity and escalated infrastructure issues with clear context.
IT Support & Systems Administrator
Iranian Blood Transfusion Organization
Multi-branch environment
Supported 500+ users across multiple branches. Managed Windows Server, Active Directory, VPN, DNS, DHCP, Microsoft 365, monitoring, and user support.
- Maintained user accounts, core network services, and Windows infrastructure operations.
- Supported operational continuity through monitoring, troubleshooting, and documentation.
Earlier IT Infrastructure & Network Support Experience
Earlier IT Roles
Iran
Built foundational hands-on experience across Windows Server environments, networking, virtualization, backup operations, user support, and multi-site infrastructure support.
- Supported server, network, and branch infrastructure operations across multi-site environments.
- Worked with Windows Server, Active Directory, Cisco networking equipment, VMware, backup systems, and core infrastructure services.
- Developed practical troubleshooting, documentation, and operational support experience before later systems administration roles.
Web Services
Back to HeroPortfolio Website Design Services
I help professionals, students, researchers, newcomers, job seekers, consultants, and freelancers create clean portfolio websites that present their background, projects, and services clearly.
IT Professionals
Technical profile, certifications, projects, GitHub or LinkedIn links, and contact information.
Students & Researchers
Education, research work, publications, academic projects, thesis topic, and professional contact details.
Job Seekers & Newcomers
Canadian-style professional summary, transferable skills, selected experience, projects, and LinkedIn connection.
Project Managers & Consultants
Services, certifications, case studies, tools, project outcomes, and inquiry call to action.
Simple Portfolio Website Process
A simple planning and build process keeps the website focused, practical, and easy to review before publishing.
Step 1
Discovery
Understand the client's background, goals, audience, and the type of portfolio website they need.
Step 2
Content Structure
Organize the key sections such as About, Skills, Projects, Services, Experience, and Contact.
Step 3
Design & Build
Create a clean, responsive, mobile-friendly website using a simple and professional layout.
Step 4
Review & Publish
Review the content, test the website on different screen sizes, and prepare it for publishing and LinkedIn sharing.
Interested in a simple professional portfolio website?
Connect with me on LinkedIn or contact me to discuss your idea.
Contact
Back to HeroOpen to IT opportunities and portfolio website conversations.
Open to IT support, systems and network support, cloud operations, practical automation, and web systems project conversations.
Based in Regina, Saskatchewan
Ahmad is available for conversations with employers, teams, and project contacts about IT support, systems and network support, Azure administration, cloud operations, practical automation, and technical operations opportunities in Canada. He also discusses practical web systems and simple portfolio website projects for professionals, students, researchers, newcomers, consultants, and freelancers.
IT inquiries
Canadian IT opportunities
Website inquiries
Portfolio website services
Connect professionally
LinkedIn is the best place to start a professional conversation about IT support, systems and network support, cloud operations, practical automation, web systems projects, or portfolio website services.
LinkedIn: linkedin.com/in/ahmad-niknam · Email: contact@ahmadniknam.com